Nikita is a receptionist and member of the administrative team at A.R.C.A. Durban. She began working at A.R.C.A. in July 2017. Her responsibilities include:
- Managing the administrative duties of the facility.
- Facilitating the admission of patients.
- Facilitating medical aid authorisations and payments.
- Assisting with enquiries about the facility.
- Answering the telephone and responding to emails.
- Greeting and welcoming all patients, families and visitors.
- Assisting patients with their daily needs.