Nikita is a receptionist and member of the administrative team at A.R.C.A. Durban. She began working at A.R.C.A. in July 2017. Her responsibilities include:

 

  • Managing the administrative duties of the facility.
  • Facilitating the admission of patients.
  • Facilitating medical aid authorisations and payments.
  • Assisting with enquiries about the facility.
  • Answering the telephone and responding to emails.
  • Greeting and welcoming all patients, families and visitors.
  • Assisting patients with their daily needs.