Shaahista Mahmood is the Accounts Case Manager at A.R.C.A. Durban. Her responsibilities include:

. Managing the accounts system for the rehabilitation programmes

. Liaising with medical aids for authorisation

. Managing and confirming all payments

. Overlooking the front line of staff

Shaahista joined A.R.C.A. in October 2015 and has helped ensure the smooth-running of all accounts-related processes.